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Ministry of Justice

Russian Federation

On April 25, 2018 No. 50894

THE ORDER OF THE MINISTRY OF THE RUSSIAN FEDERATION FOR CIVIL DEFENCE, TO EMERGENCY SITUATIONS AND NATURAL DISASTER RESPONSE

of March 12, 2018 No. 100

About approval of Administrative regulations of the Ministry of the Russian Federation for civil defense, to emergency situations and natural disaster response of provision of the state service in coordination of creation of professional rescue services, professional rescue units in the organizations which are engaged in one or several types of activity when which implementing the legislation of the Russian Federation provides obligatory availability at the organizations of own rescue services, rescue units

According to Item 2 of article 7 of the Federal Law of August 22, 1995 "About rescue services and the status of rescuers" <1> and item 4 of Rules of development and approval of administrative regulations of provision of the state services approved by the order of the Government of the Russian Federation of May 16, 2011 No. 373 <2> I order to No. 151-FZ:

--------------------------------

<1> Russian Federation Code, 1995, No. 35, Art. 3503; 2017, No. 30, Art. 4447.

<2> Russian Federation Code, 2011, No. 22, Art. 3169, No. 35, Art. 5092; 2012, No. 28, Art. 3908, No. 36, Art. 4903, No. 50, Art. 7070, No. 52, Art. 7507; 2014, No. 5, Art. 506; 2017, No. 44, Art. 6523.

Approve the enclosed Administrative regulations of the Ministry of the Russian Federation for civil defense, to emergency situations and natural disaster response of provision of the state service in coordination of creation of professional rescue services, professional rescue units in the organizations which are engaged in one or several types of activity when which implementing the legislation of the Russian Federation provides obligatory availability at the organizations of own rescue services, rescue units.

Minister

V.A.Puchkov

Approved by the Order of the Ministry of the Russian Federation for civil defense, to emergency situations and natural disaster response of March 12, 2018, No. 100

Administrative regulations of the Ministry of the Russian Federation for civil defense, to emergency situations and natural disaster response of provision of the state service in coordination of creation of professional rescue services, professional rescue units in the organizations which are engaged in one or several types of activity when which implementing the legislation of the Russian Federation provides obligatory availability at the organizations of own rescue services, rescue units

I. General provisions

Subject of regulation of regulations

1. The administrative regulations of the Ministry of the Russian Federation for civil defense, to emergency situations and natural disaster response of provision of the state service in coordination of creation of professional rescue services, professional rescue units in the organizations which are engaged in one or several types of activity when which implementing the legislation of the Russian Federation provides obligatory availability at the organizations of own rescue services, rescue units (further - Administrative regulations) determine terms and the sequence of ministerial procedures by provision of the Ministry of the Russian Federation by territorial authorities for civil defense, to emergency situations and natural disaster response, specially authorized to solve problems in the field of civil defense and task according to the prevention and liquidation of emergency situations on the subject of the Russian Federation - head departments of the Ministry of the Russian Federation for civil defense, to emergency situations and natural disaster response on subjects of the Russian Federation (further - the Head department of the Ministry of Emergency Measures of Russia) the state service in coordination of creation of professional rescue services, professional rescue units in the organizations which are engaged in one or several types of activity when which implementing the legislation of the Russian Federation provides obligatory availability at the organizations of own professional rescue services, professional rescue units (further - the state service).

Circle of applicants

2. Applicants on provision of the state service are the organizations which are engaged in one or several types of activity when which implementing the legislation of the Russian Federation provides obligatory availability at the organizations of own professional rescue services, professional rescue units (further - PASS(F), or their authorized representatives who filed in the Head department of the Ministry of Emergency Measures of Russia petition for coordination of creation of PASS(F) in the organization (further - the applicant).

Requirements to procedure for informing on provision of the state service

3. Informing on procedure for provision of the state service is performed:

by means of placement of information on procedure for provision of the state service on the official site of Emercom of Russia on the Internet (www.mchs.gov.ru), the official sites of the head departments of the Ministry of Emergency Measures of Russia on the Internet, and also in the federal state information system "Single Portal of the State and Municipal Services (Functions)" (www.gosuslugi.ru) (further - the Single portal of the state and municipal services);

directly in the head departments of the Ministry of Emergency Measures of Russia providing the state service;

with use of means of telephone communication.

4. Information on the location, telephone numbers for enquiries, e-mail addresses and the official sites on the Internet of the head departments of the Ministry of Emergency Measures of Russia given in appendix No. 1 to Administrative regulations is posted on the official site of Emercom of Russia and the official sites of the head departments of the Ministry of Emergency Measures of Russia on the Internet.

5. Information on the working schedule of the head departments of the Ministry of Emergency Measures of Russia is given by phones for reference (consultations), and also is placed:

on the official site of Emercom of Russia and the official sites of the head departments of the Ministry of Emergency Measures of Russia on the Internet;

on the information plate before entrance to buildings in which the head departments of the Ministry of Emergency Measures of Russia, in the place, available to applicants, are located.

6. At information stands in premises of the head departments of the Ministry of Emergency Measures of Russia and the official sites of the head departments of the Ministry of Emergency Measures of Russia on the Internet, and also on the Single portal of the state and municipal services the following information is placed:

telephone numbers for enquiries and e-mail addresses (in the presence) head departments of the Ministry of Emergency Measures of Russia;

procedure for consideration of the applications and receipt of consultations;

procedure for appeal of decisions, actions (failure to act) of officials of the head departments of the Ministry of Emergency Measures of Russia;

information on the place of acceptance, and also on graphics of acceptance;

the text of Administrative regulations with appendices.

7. In case of responses to phone calls and oral addresses concerning provision of the state service officials of the head departments of the Ministry of Emergency Measures of Russia it is detailed and in correct form inform addressed on the questions interesting them. The response to phone call shall begin with information on the name of the Head department of the Ministry of Emergency Measures of Russia, surname, name, middle name (in the presence), position and military (special) rank (in the presence) of person who received phone call.

In case of impossibility to answer independently the questions posed person who received phone call shall readdress (to translate) it on other official or to tell the addressed person telephone number according to which it is possible to obtain necessary information.

8. Informing concerning provision of the state service is performed by officials of the head departments of the Ministry of Emergency Measures of Russia by the following methods:

8.1. In case of the personal address of the applicant (consultation), including on questions:

explanations of the rights and obligations of officials of the head departments of the Ministry of Emergency Measures of Russia providing the state service;

procedure and terms of provision of the state service;

procedure for appeal of actions (failure to act), decisions of the head departments of the Ministry of Emergency Measures of Russia made during provision of the state service;

results of provision of the state service, except for data of confidential nature;

the list of the documents necessary for submission to the head departments of the Ministry of Emergency Measures of Russia, for the purpose of receipt of the state service;

to other questions carried to competence of the head departments of the Ministry of Emergency Measures of Russia.

8.2. By means of mail service.

8.3. By means of telephone communication.

8.4. By e-mail.

9. By means of phone answerphone (in the presence) the following information is provided to applicants:

about the working schedule of the Head department of the Ministry of Emergency Measures of Russia providing the state service;

about the location of Emercom of Russia, the head departments of the Ministry of Emergency Measures of Russia and addresses of the official sites of Emercom of Russia, the head departments of the Ministry of Emergency Measures of Russia on the Internet;

about numbers of telephone numbers for enquiries and e-mail addresses of Emercom of Russia, the head departments of the Ministry of Emergency Measures of Russia.

When autoinforming the round-the-clock provision of reference information is provided.

10. The head departments of the Ministry of Emergency Measures of Russia perform acceptance of applicants at least two times a week at the rate of the 4th hour a day.

Schedules of acceptance of applicants affirm chiefs of the head departments of the Ministry of Emergency Measures of Russia and are posted on the official sites of the head departments of the Ministry of Emergency Measures of Russia on the Internet, and also at information stands of the head departments of the Ministry of Emergency Measures of Russia in the available place.

11. The official of the Head department of the Ministry of Emergency Measures of Russia performing personal acceptance of applicants (consultation) gives with the consent of the applicant the oral pertinent answer of each of the questions posed or oral explanation where and in what procedure he should address. Content of oral consultation is entered in the accounting card of personal consultation of the applicant (the recommended sample is given in appendix No. 2 to Administrative regulations).

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