It is registered
Ministry of Justice
Russian Federation
On December 14, 2017 No. 49251
of November 16, 2017 No. 864
About approval of Administrative regulations of the Ministry of Internal Affairs of the Russian Federation on provision of the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation
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<1> Russian Federation Code, 1996, No. 34, Art. 4029; 1998, No. 4, Art. 531; No. 30, Art. 3606; 1999, No. 26, Art. 3175; 2003, No. 2, Art. 159; No. 27, Art. 2700; 2004, No. 27, Art. 2711; 2006, No. 27, Art. 2877; No. 31, Art. 3420; 2007, No. 1, Art. 29; No. 3, Art. 410; No. 49, Art. 6071; No. 50, Art. 6240; 2008, No. 19, Art. 2094; No. 20, Art. 2250; No. 30, Art. 3583, 3616; No. 49, Art. 5735, 5748; 2009, No. 1, Art. 30; No. 7, Art. 772; No. 26, Art. 3123; No. 52, Art. 6407, 6413, 6450; 2010, No. 11, Art. 1173; No. 15, Art. 1740, 1756; No. 21, Art. 2524; No. 30, Art. 4011; No. 31, Art. 4196; No. 52, Art. 7000; 2011, No. 1, Art. 16, 28, 29; No. 13, Art. 1689; No. 15, Art. 2021; No. 17, Art. 2321; No. 50, Art. 7339, 7340, 7342; 2012, No. 31, Art. 4322; No. 47, Art. 6398; No. 53, Art. 7597, 7628, 7646; 2013, No. 23, Art. 2866, 2868; No. 27, Art. 3470, 3477; No. 30, Art. 4036, 4040, 4057; No. 48, Art. 6165; No. 51, Art. 6694; No. 52, Art. 6954, 6955; 2014, No. 16, Art. 1828; No. 19, Art. 2311; No. 23, Art. 2930; No. 49, Art. 6921; No. 52, Art. 7557; 2015, No. 1, Art. 36, 57, 75, 77; No. 12, Art. 1801; No. 21, Art. 2981, 2984; No. 27, Art. 3945, 3946; No. 29, Art. 4339; No. 48, Art. 6709; No. 51, Art. 7246; 2016, No. 1, Art. 58; No. 28, Art. 4558; No. 44, Art. 6195; 2017, No. 11, Art. 1537; No. 17, Art. 2460; No. 24, Art. 3480; No. 27, Art. 3928.
<2> Russian Federation Code 2011, No. 22, Art. 3169; No. 35, Art. 5092; 2012, No. 28, Art. 3908; No. 36, Art. 4903; No. 50, Art. 7070; No. 52, Art. 7507; 2014, No. 5, Art. 506.
2. To heads (chiefs) of divisions of central office of the Ministry of Internal Affairs of the Russian Federation, territorial authorities of the Ministry of Internal Affairs of the Russian Federation at the regional and district levels to organize studying of this order and to provide accomplishment of its requirements by the authorized officers participating in rendering the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation.
3. Recognize not subject to application:
3.1. The order of FMS of Russia of October 15, 2012 No. 320 "About approval of Administrative regulations of provision by the Federal Migration Service of the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation" <1>.
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<1> Registration No. 27764 is registered in the Ministry of Justice of the Russian Federation on March 19, 2013.
3.2. The order of FMS of Russia of July 3, 2013 No. 298 "About modification of Administrative regulations of provision by the Federal Migration Service of the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation, No. 320 approved by the order of FMS of Russia of October 15, 2012" <2>.
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<2> Registration No. 29123 is registered in the Ministry of Justice of the Russian Federation on July 23, 2013.
3.3. Item of 1 appendix to the order of FMS of Russia of January 21, 2014 No. 23 "About modification of regulatory legal acts of FMS of Russia" <3>.
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<3> registration No. 31743 Is registered in the Ministry of Justice of the Russian Federation on March 27, 2014.
3.4. Item of 1 appendix to the order of FMS of Russia of February 2, 2015 No. 21 "About modification of regulatory legal acts of FMS of Russia" <4>.
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<4> Registration No. 36290 is registered in the Ministry of Justice of the Russian Federation on February 27, 2015.
3.5. The order of FMS of Russia of September 12, 2015 No. 409 "About modification of Administrative regulations of provision by the Federal Migration Service of the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation, No. 320 approved by the order of FMS of Russia of October 15, 2012" <5>.
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<5> Registration No. 38970 is registered in the Ministry of Justice of the Russian Federation on September 23, 2015.
4. To impose control over the implementation of this order on the First Deputy Minister police colonel general A. V. Gorovy.
The minister - the general of police of the Russian Federation
V. Kolokoltsev
Appendix
to the Order of the Ministry of Internal Affairs of the Russian Federation of November 16, 2017 No. 864
1. The administrative regulations of the Ministry of Internal Affairs of the Russian Federation determine terms and the sequence of ministerial procedures (actions) of Head department concerning migration of the Ministry of Internal Affairs of the Russian Federation <2>, divisions concerning migration of territorial authorities of the Ministry of Internal Affairs of Russia at the regional and district levels by provision of the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation <1> (including divisions concerning migration of departments (departments, Items) of police of territorial authorities of the Ministry of Internal Affairs of Russia at the district level) <3>, and also order of interaction of GUVM Ministry of Internal Affairs of Russia and divisions concerning migration of territorial authorities of the Ministry of Internal Affairs of Russia <4> with federal executive bodies, territorial authorities of federal executive bodies, executive bodies of subjects of the Russian Federation, local government bodies by provision of the state service in registration and issue of the passports of the citizen of the Russian Federation proving the identity of the citizen of the Russian Federation outside the territory of the Russian Federation <5>.
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<1> Further - "Administrative regulations".
<2> Further - "GUVM Ministry of Internal Affairs of Russia", "the Ministry of Internal Affairs of Russia" respectively.
<3> Further - "divisions concerning migration of territorial authorities of the Ministry of Internal Affairs of Russia".
<4> Further - "divisions concerning migration".
<5> Further - "passport", "the state service" respectively.
2. Applicants are:
2.1. The citizens of the Russian Federation <1> living in the territory of the Russian Federation or beyond its limits, who filed petition for issue of the passport (appendix No. 1 to Administrative regulations).
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<1> Further - "citizens".
2.2. One of parents, adoptive parents, guardians or custodians <2> citizens of the Russian Federation - concerning the minor citizen since the birth of and before achievement of 18-year age by him (if other is not provided by the law) or the citizen recognized by court incapacitated (it is limited by capable), filed concerning this citizen petition for issue of the passport or the statement for issue of the passport to the minor citizen (appendix No. 2 to Administrative regulations) <3>.
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<2> Further - "legal representatives".
<3> Further - "the statement for issue of the passport".
3. Location of the Ministry of Internal Affairs of Russia: Moscow, Ulitsa Zhitnaya, 16.
Postal address of the Ministry of Internal Affairs of Russia: Ulitsa Zhitnaya, 16, Moscow, 119991.
Location information (address), contact telephone numbers and e-mail addresses, e-mail addresses of the official sites of territorial authorities of the Ministry of Internal Affairs of Russia at the regional level is posted on the official website of the Ministry of Internal Affairs of Russia (мвд.рф) and the websites of territorial authorities of the Ministry of Internal Affairs of Russia on the Internet <4> in the Section "Structure".
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<4> Further - "Internet".
Phone of Ministry of Internal Affairs service desk of Russia: (495) 667-02-99.
The telephone number for enquiries - answerphone: (495) 667-04-02.
Working schedule of the Ministry of Internal Affairs of Russia:
Monday, Tuesday, environment, Thursday - from 9 to 18 o'clock 00 minutes;
Friday and holiday days - from 9 to 16 o'clock 45 minutes;
Saturday and Sunday - the days off.
4. Information on provision of the state service, on procedure for pre-judicial (extrajudicial) appeal of decisions and actions (failure to act) of the officials providing provision of the state service is placed in the federal state information system "Single Portal of the State and Municipal Services (Functions)" <1> (www.gosuslugi.ru), on the official website of the Ministry of Internal Affairs of Russia (мвд.рф) and the websites of territorial authorities of the Ministry of Internal Affairs of Russia <2> on the Internet, on places, located in available to acquaintance, information stands of divisions concerning migration, and also in the multipurpose centers of provision of the state and municipal services <3>.
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<1> Further - "The single portal".
<2> Further - "the websites of the Ministry of Internal Affairs of Russia".
<3> Further - "the multipurpose center".
5. On the Single portal the following information is placed:
5.1. The exhaustive list of the documents necessary for provision of the state service, the requirement to execution of the specified documents, and also the list of documents which the applicant has the right to provide on own initiative.
5.2. Circle of applicants.
5.3. Term of provision of the state service.
5.4. Results of provision of the state service, procedure and methods of submission of the document which is result of provision of the state service.
5.5. The amount of the state tax collected for provision of the state service.
5.6. The exhaustive list of the bases for suspension or refusal in provision of the state service.
5.7. About the applicant's right to pre-judicial (extrajudicial) appeal of actions (failure to act) and the decisions made (performed) during provision of the state service.
5.8. The forms of statements (notifications, messages) used by provision of the state service.
5.9. Models of filling of the electronic application form about issue of the passport and appendices No. 1, No. 2, No. 3, No. 4 to statements.
6. Information on the Single portal on procedure and terms of provision of the state service based on the data containing in the federal state information system "Federal Register of the State and Municipal Services (Functions)" is provided to the applicant free of charge.
The applicant has possibility of receipt of information on the course of provision of the state service.
Information on the course of provision of the state service goes to the applicant in time, not exceeding 1 working day after completion of the corresponding action, to the e-mail address or with use of means of the Single portal at the choice of the applicant.
7. By provision of the state service electronically to the applicant goes:
7.1. The notification on making an appointment in division concerning migration.
7.2. The notification on acceptance and registration of a statement on issue of the passport in electronic form.
7.3. The notification on motivated refusal in reception of an application about issue of the passport in electronic form.
7.4. Notification on suspension of provision of the state service.
7.5. The termination letter of consideration of the application about issue of the passport.
7.6. Notification on need of receipt of the passport.
7.7. The notification on motivated refusal in provision of the state service.
8. The information access about terms and procedure for provision of service is performed without accomplishment by the applicant of any requirements, including without use of the software which installation on technical means of the applicant requires the conclusion of license or other agreement with the owner of the software providing collection of payment, registration or authorization of the applicant or provision of personal data by it.
9. On the websites of the Ministry of Internal Affairs of Russia along with the data specified in Item 5 of Administrative regulations take place:
9.1. The text of Administrative regulations with appendices.
9.2. Texts of the regulatory legal acts regulating provision of the state service.
9.3. Procedure and methods of filing of application about provision of the state service.
9.4. Procedure and methods of preliminary record on filing of application about provision of the state service.
9.5. Procedure and methods of receipt of explanations concerning provision of the state service.
9.6. Procedure for pre-judicial (extrajudicial) appeal of decisions, actions (failure to act) of the officials responsible for provision of the state service.
9.7. Procedure for informing on the course of consideration of the application about provision of the state service and about results of provision of the state service.
9.8. Information on the location and contact telephone numbers of territorial authorities of the Ministry of Internal Affairs of Russia at the regional and district levels, divisions concerning migration, and about the multipurpose centers through which the citizen has the right to submit the application for provision of the state service.
9.9. Information on possibility of quality evaluation of provision of the state service on the official site of the Ministry of Internal Affairs of Russia, on the specialized Website "Your Control" (vashkontrol.ru), in private office of the Single portal and (or) by means of short text messages (SMS) according to Rules of assessment by citizens of efficiency of activities of heads of territorial authorities of federal executive bodies (their structural divisions) and territorial authorities of state non-budgetary funds (their regional departments) taking into account quality of provision by them of the state services, and also use of results of the specified assessment as the basis for decision making about early termination of execution by the corresponding heads of the job responsibilities approved by the order of the Government of the Russian Federation of December 12, 2012 No. 1284 <1>.
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<1> Russian Federation Code, 2012, No. 51, Art. 7219; 2015, No. 11, Art. 1603; No. 40, Art. 5555; 2016, No. 48, Art. 6765; 2017, No. 15, Art. 2235. Further - "Rules of assessment".
9.10. Bank details for payment of the state fee.
10. At information stands of divisions concerning migration the following information is subject to placement:
10.1. Numbers of contact telephone numbers, schedule (mode) of work; the schedule of acceptance of applicants of division concerning migration; addresses of the location of the multipurpose centers through which the citizen has the right to submit the application for provision of the state service.
10.2. Addresses of the websites of the Ministry of Internal Affairs of Russia.
10.3. Waiting time in queue on documents acceptance and receipt of result of provision of the state service according to requirements of Administrative regulations.
10.4. Terms of provision of the state service.
10.5. Models of filling of the statement for issue of the passport and appendices No. 1, No. 2, No. 3, No. 4 to statements.
10.6. Exhaustive list of the documents necessary for provision of the state service.
10.7. The exhaustive list of the bases for refusal in documents acceptance, necessary for provision of the state service.
10.8. The exhaustive list of the bases for refusal in provision of the state service.
10.9. Procedure and methods of filing of application about provision of the state service.
10:10. The amount of the state tax for provision of the state service.
10:11. Bank details for payment of the state fee.
10:12. Procedure and methods of receipt of explanations in the order of provision of the state service.
10:13. Procedure for informing on the course of consideration of the application about provision of the state service and about results of provision of the state service.
10:14. Procedure for record on personal acceptance to officials.
10:15. Procedure for pre-judicial (extrajudicial) appeal of decisions, actions (failure to act) of the officials responsible for provision of the state service.
10:16. Information on possibility of quality evaluation of provision of the state service on the official site of the Ministry of Internal Affairs of Russia, on the specialized Website "Your Control" (vashkontrol.ru), in private office of the Single portal and (or) by means of short text messages (SMS) according to Rules of assessment.
10:17. Flowchart of provision of the state service (appendix No. 3 to Administrative regulations).
11. From the moment of reception of applications about issue of the passport the applicant has the right to data on the course of provision of the state service by phone, with use of the Single portal or on personal acceptance.
12. In rooms of receiving and delivery of documents there shall be regulatory legal acts regulating procedure for provision of the state service, including Administrative regulations which upon the demand of the applicant shall be provided to it for acquaintance.
13. Placement of information on procedure for provision of the state service in the multipurpose center is performed according to the agreement signed between the multipurpose center and territorial authority of the Ministry of Internal Affairs of Russia at the regional level <1> taking into account the requirements to informing established by Administrative regulations.
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<1> The order of the Government of the Russian Federation of September 27, 2011 No. 797 "About interaction between the multipurpose centers of provision of the state and municipal services and federal executive bodies, bodies of state non-budgetary funds, public authorities of subjects of the Russian Federation, local government bodies" (The Russian Federation Code, 2011, No. 40, Art. 5559; 2012, No. 53, Art. 7933; 2014, No. 23, Art. 2986; No. 44, Art. 6059; 2015, No. 22, Art. 3227; 2016, No. 33, Art. 5183; No. 48, Art. 6777; 2017, No. 2, Art. 342; No. 6, Art. 949; No. 7, Art. 1089). Further - "the agreement on interaction".
14. By phone, in case of the personal or written address the staff of law-enforcement bodies of the Russian Federation, federal government civil servants and employees of territorial authorities of the Ministry of Internal Affairs of Russia at the regional and district levels <2> shall give exhaustive information on questions of provision of the state service.
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<2> Further - "employees", "officials".
15. Informing concerning provision of the state service can be also performed in the multipurpose center if it is provided by the agreement on interaction.
16. Informing is performed on the questions concerning:
methods of filing of application about provision of the state service;
addresses of divisions concerning migration and the multipurpose centers in which it is possible to file petition for provision of the state service;
working schedules of the divisions concerning migration providing the state service;
documents necessary for provision of the state service;
procedure and terms of provision of the state service;
procedure for pre-judicial (extrajudicial) appeal of actions (failure to act) for officials, and decisions made by them by provision of the state service.
17. The response to phone call shall begin with information on the name of division concerning migration which the citizen, surnames and positions of the official who received phone call called.
In case of responses to phone calls the official responsible for informing for provision of the state service is detailed and in polite form reports to the citizen data on the questions specified in Item 15 of Administrative regulations. During the conversation the official responsible for informing for provision of the state service pronounces words accurately, avoids "parallel talk" with surrounding people and does not interrupt conversation because of receipt of call on other device.
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The document ceased to be valid since May 30, 2021 according to Item 2 of the Order of the Ministry of Internal Affairs of the Russian Federation of March 31, 2021 No. 186