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LAW OF THE REPUBLIC OF KAZAKHSTAN

of April 15, 2013 No. 88-V ZRK

About the state services

(The last edition from 13-06-2018)

This Law governs the public relations in the sphere of rendering the state services.

Chapter 1. General provisions

Article 1. The basic concepts used in this Law

In this Law the following basic concepts are used:

1) The Government for Citizens State corporation (further - the State corporation) - the legal entity created according to the decision of the Government of the Republic of Kazakhstan for rendering the state services, services in issue of specifications on connection to networks of subjects of natural monopolies and services of subjects of the quasi-public sector according to the legislation of the Republic of Kazakhstan, the organization of work on reception of applications on rendering the state services, services in issue of specifications on the connection to networks of subjects of natural monopolies, services of subjects of the quasi-public sector and issue of their results to uslugopoluchatel by the principle of "one window", and also ensuring rendering the state services electronically performing state registration of the rights to real estate in the place of its stay;

1-1) authorized bodies in the sphere of informatization - the central executive body performing management and cross-industry coordination in the sphere of informatization and "the electronic government";

2) the principle of "one window" - the form of centralized rendering the state service providing the minimum participation of uslugopoluchatel in collection and preparation of documents when rendering the state service and restriction of its direct contact with service providers;

3) uslugopoluchatel - physical persons and legal entities, except for the central state bodies, foreign institutions of the Republic of Kazakhstan, local executive bodies of areas, the cities of republican value, the capital, areas, the cities of regional value, akims of areas in the city, the cities of district value, settlements, villages, rural districts;

4) the service provider - the central state bodies, foreign institutions of the Republic of Kazakhstan, local executive bodies of areas, cities of republican value, the capital, areas, cities of regional value, akims of areas in the city, the cities of district value, settlements, villages, rural districts, and also the physical persons and legal entities rendering the state services according to the legislation of the Republic of Kazakhstan;

5) the state service - one of the forms of realization of the separate state functions performed in individual procedure according to the address of uslugopoluchatel and directed to realization of their rights, freedoms and legitimate interests, provision of the corresponding material or non-material benefits by it;

6) regulations of the state service - the regulatory legal act establishing requirements for observance of the standard of the state service and determining procedure for activities of service providers, including order of interaction with other service providers, The Government for Citizens State corporation and also uses of information systems in the course of rendering the state services;

7) the standard of the state service - the regulatory legal act which is establishing requirements to rendering the state service, and also including characteristics of process, form, content and result of rendering the state service;

8) the register of the state services - the classified list of the state services;

9) Single contact center - the legal entity determined by the Government of the Republic of Kazakhstan, performing functions of directory service on provision to uslugopoluchatel of information on questions of rendering the state and other services and also to state bodies - information on questions of rendering information and communication services;

10) information system of monitoring of rendering the state services - the information system intended for automation and monitoring of process of rendering the state services including rendered through The Government for Citizens State corporation;

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