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RESOLUTION OF COUNCIL OF MINISTERS OF THE REPUBLIC OF BELARUS

of September 18, 2019 No. 628

About creation of republican monitoring system of acceptance and execution of claims of citizens for quality of housing and communal services

According to the paragraph the second subitem 5.2 of Item 5 of the Directive of the President of the Republic of Belarus of March 4, 2019 "About enhancement and development of housing and communal services of the country" the Council of Ministers of the Republic of Belarus DECIDES: No. 7

1. Create the republican monitoring system of acceptance and execution of claims of citizens for quality of housing and communal services consisting from:

public institution "Republican information center of housing and communal services" - the organization performing functions of monitoring of acceptance and execution of claims of citizens for quality of housing and communal services;

regional contact centers, contact center of Minsk, single dispatching services of district level - the organizations (structural divisions of the organizations) performing acceptance by means of short telephone number 115, registration and transfer with use of the automated Dispatching Service system and also control of execution of claims of citizens for quality of housing and communal services in the territory of the respective area, Minsk, the area;

contractors on rendering housing and communal services - legal entities, their branches, representations, other separate divisions located out of the location of legal entities, or the individual entrepreneurs rendering to consumers housing and communal services on the basis of the agreement.

2. Determine the state company "Center of Information Technologies of Mingorispolkom" the technical operator of the automated Dispatching Service system - single republican system of accounting of claims of citizens for quality of housing and communal services.

3. To the Ministry of Housing and Public Utilities till January 1, 2020:

provide renaming of public institution "Republican dispatching service of housing and communal services" into public institution "Republican information center of housing and communal services", establishment to this organization of additional functions and entering of corresponding changes into its charter;

approve structure of public institution "Republican information center of housing and communal services", having established the number of staff in number of 10 units;

take other measures for implementation of this resolution.

4. To the Ministry of Finance when forming the republican budget for the next financial year to provide funds for realization of the provisions of this resolution requiring budget financing.

5. To the republican state bodies subordinated to Council of Ministers of the Republic of Belarus, regional executive committees and the Minsk Gorispolkom to take measures for implementation of this resolution.

6. This resolution becomes effective in the following procedure:

Items 1 and 2 - since January 1, 2020;

other provisions of this resolution - after its official publication.

Prime Minister of the Republic of Belarus

S. Rumas

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